30-Day Digital Course Guarantee & Refund Policy

Our 30-Day Guarantee covers missing or broken access links, corrupted or incomplete course files, missing lessons, and incorrect materials or content that materially differs from the product description.

Please report any covered issue within 30 days of purchase to support@onepencildrawing.com, including your order number and a description of the problem. We will restore access, replace affected files, or supply the correct or missing materials at no additional cost.

This guarantee covers digital delivery, access, and file issues. It is not a satisfaction or money-back guarantee.

Digital course purchases are final and non-refundable for change of mind or accidental purchases. Please read the course description, contents, and available languages carefully before ordering.

Nothing in this policy limits mandatory consumer rights or remedies under applicable law.

The 30-day guarantee does not shorten your lifetime course access. You can still contact us for access assistance after this period.